Terms of service

Terms of Service

Effective Date: 06/19/2026

Welcome to Doonara (https://doonara.com.au). By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website.

1. Overview

Doonara is an online store based in Australia offering products for customers through our website. These Terms apply to all visitors, users, and customers.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.

3. Products and Services

We aim to display our products as accurately as possible. However, we do not guarantee that product descriptions, images, or other content are completely accurate, current, or error-free.

We reserve the right to:

  • Modify or discontinue products at any time

  • Limit quantities available for purchase

  • Refuse or cancel orders at our discretion

4. Pricing and Payments

All prices are listed in Australian Dollars (AUD). Prices may change without notice.

We accept secure payment methods available through Shopify, including credit/debit cards and other supported payment gateways.

We are not responsible for any bank or transaction fees charged by your provider.

5. Shipping and Delivery

We aim to process and ship orders as quickly as possible. Delivery times may vary depending on location and shipping method.

We are not responsible for delays caused by postal services, customs, or other external factors.

6. Returns and Refunds

We accept returns in accordance with Australian Consumer Law.

Customers may request a return or refund if:

  • The item is faulty or damaged

  • The item is not as described

Change-of-mind returns may be accepted depending on product condition and return eligibility.

7. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to hack, damage, or disrupt the website

  • Provide false or misleading information when placing orders

8. Intellectual Property

All content on this website, including images, logos, and text, is owned by Doonara unless otherwise stated. You may not copy, reproduce, or distribute any content without permission.

9. Limitation of Liability

Doonara is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the maximum extent permitted by law.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your data.

11. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about these Terms, please contact us at:
Email: doonara.store@gmail.com
Website: https://doonara.com.au